CANCELLATION OF ORDER. RETURN OF PURCHASED PRODUCTS
In accordance with the Consumer Protection Act, you can exercise your right to return the purchased products without any sanctions and without the need to state a specific reason for this. Within fourteen (14) days from the date of receipt of the product you have the right to declare your will to return, and it is necessary to contact the Company in advance and in writing by e-mail hello@latifolia.com to declare your will.
In case of cancellation of an order and return of products, all refundable amounts are refunded in the way they were paid. In case the payment is made with a bank card, the refund is made within 30 days by ordering a reverse operation on the card with which the payment was made.
Products must be returned unused, unopened and in full in their original packaging. In case you want to return a set, it must include all its parts, each of which meets the described conditions for integrity.
Subject to the express and full fulfillment of the above conditions, the Company will refund the full amount of the returned products, except for your shipping costs (if any), as well as the cost of returning and replacing the products - All courier return and / or resend fees are paid by you. All amounts will be refunded in the way they were paid - by direct bank payment, by money transfer by courier company ECONT / SPEEDY or by reverse operation on the bank card with which the payment was made.
The returned products must be sent through the courier company ECONT / SPEEDY to the Company within seven (7) days from the date on which you sent your written will to return and under the above conditions. The company does not accept shipments sent by cash on delivery!
Once the Company has received the returned products and verified that they meet all the requirements, you will receive an electronic message that the returned products have been accepted.
In case the returned products do not meet the conditions for return, you will be notified. In this case, you can choose the products to be delivered back to you at your expense. If you refuse, the Company reserves the right to keep the returned products, as well as the amount paid for them.
Please note that all duties, taxes and fees (if any) you paid for the delivery of the purchased products are not refundable.
