CANCELLATION OF ORDER /  RETURN OF PURCHASED PRODUCTS

In accordance with the Consumer Protection Act, you can exercise your right to return the purchased products without any sanctions and without the need to state a specific reason for this. Within fourteen (14) days from the date of receipt of the product you have the right to declare your will to return, and it is necessary to contact the Company in advance and in writing by e-mail  hello@latifolia.com  to declare your will.

In case of cancellation of an order and return of products, all refundable amounts are refunded in the way they were paid. In case the payment is made with a bank card, the refund is made within 30 days by ordering a reverse operation on the card with which the payment was made.

Products must be returned unused, unopened and in full in their original packaging. In case you want to return a set, it must include all its parts, each of which meets the described conditions for integrity.

Subject to the express and full fulfillment of the above conditions, the Company will refund the full amount of the returned products,  except for your shipping costs  (if any),  as well as the cost of returning and replacing the products  - All courier return and / or resend fees are paid by you. All amounts will be refunded in the way they were paid - by direct bank payment, by money transfer by courier company ECONT /  SPEEDY  or by reverse operation on the bank card with which the payment was made.

The returned products must be sent through the courier company ECONT / SPEEDY to the Company within seven (7) days from the date on which you sent your written will to return and under the above conditions.  The company does not accept shipments sent by cash on delivery!

Once the Company has received the returned products and verified that they meet all the requirements, you will receive an electronic message that the returned products have been accepted.

In case the returned products do not meet the conditions for return, you will be notified. In this case, you can choose the products to be delivered back to you at your expense. If you refuse, the Company reserves the right to keep the returned products, as well as the amount paid for them.

Please note that all duties, taxes and fees (if any) you paid for the delivery of the purchased products are not refundable.

Term
Orders made and accepted  until 13:00 on a working day  are executed on the same day and delivered on the next working day.
(eg if you place an order on Monday (business day) until 13:00, the order will be with you on Tuesday)
Orders made and accepted  after 13:00 on a working day  are performed on the next working day.
On weekdays, the usual delivery hours are between 9:00 and 17:30.

Orders placed  on a non-working day  are accepted and executed on the first working day following the non-working day.
Upon your explicit request, delivery is possible in  Saturday , and it will be performed by a courier between 9:00 and 13:00.

In case you are not found at the time of delivery to the specified address within the specified time or do not go to the selected office of the courier company ECONT / SPEEDY to receive your shipment on time, the Company is released from its obligation to fulfill the delivery of the order. .